Hartford Technology Rental Co. is a fast growing full-service technology rental company providing full-service, short-term technology rentals nationwide.
Hartford Technology Rentals offers its associates:
We have offices in Chicago, Washington DC, New York and Los Angeles.
Inside Sales Support: Laurel, MD
We are currently seeking a Customer Support Representative in our Laurel, MD facility.
An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls, working with account managers/operations, generating interest, qualifying prospects and closing sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Interact with and support Account Manager’s customers including order processing and follow-ups
- Build sustainable relationships and trust with customers
- Understand customer needs and requirements
- Handle customer issues and provide solutions
- Quote and close provided web leads
- Research prospective customers and generate interest
- Route qualified opportunities to Account Managers
- Meet sales targets
- Follow-up on customer collections
EDUCATION AND/OR EXPERIENCE REQUIRED:
- At least 2 years proven customer support experience
- General computer knowledge
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize and manage time effectively
- Experience working with CRM