Career Opportunities at Hartford Technology Rental

JOB SUMMARY:

In this role you will check, maintain and prepare audio visual equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Check in and out equipment and packages
• Diagnose, log, and repair items that do not pass QC
• Assemble and configure equipment racks for client delivery
• Manage firmware versions for applicable devices
• Organize and store tested equipment
• Ensure equipment is presentable and in ideal working condition before going to clients
• Ability to handle hard deadlines and plan workflow depending on client needs
• Assists other departments when necessary
• Maintain a safe, organized, and clean work environment to ensure safety
• Assist in creating and following QC processes
• Work some weekend and after-hours as needed
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

• Any combination of education, experience and training equivalent to graduation from high school or a GED
• At least 3 years’ experience working with audio, broadcast and video equipment
• High attention to detail and organizational skills
• Must be able to lift sixty pounds
• Strong work ethic
• Proficient with MS-Office suite

JOB SUMMARY:

We are looking for a warehouse associate to participate in our warehouse operations and activities. Warehouse associate responsibilities include storing materials, picking, packing and scanning orders. The goal is to increase efficiency, profitability and customer satisfaction.

Warehouse associates who learn quickly take direction, and exhibit the traits of a successful team member will receive opportunities for advancement within the company. All warehouse team members work in multiple areas of the warehouse as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (pick, unload, label, store)
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimize space utilization
• Check for missing equipment and report any discrepancies
• Communicate and cooperate with supervisors and coworkers
• Operate and maintain warehouse vehicles and equipment
• Follow quality service standards and comply with procedures, rules and regulations
• Work some weekend and after-hours as needed
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

• Any combination of education, experience and training equivalent to graduation from high school or a GED
• Must be able to lift sixty pounds
• Strong work ethic
• Excellent communication skills

JOB SUMMARY:

In this role you will spend your time delivering, installing and picking up a wide array of technology equipment to and from our customers.

Delivery drivers who learn quickly take direction, and exhibit the traits of a successful team member will receive opportunities for advancement within the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Excellent customer service skills
• Flexible approach to different tasks
• Driving a box van and/or Sprinter
• Communicating from the road with management as needed
• Learn specifics of our regular delivery locations
• Learn to scan equipment in/out of our rental system
• Helping to maintain our fleet of vehicles with safety checks and prompt reporting of any issues
• Check for missing equipment and report on findings
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

• Any combination of education, experience and training equivalent to graduation from high school or a GED
• Must be able to lift sixty pounds
• Strong work ethic
• Excellent communication skills
• Must be willing and able to work paid overtime with little or no notice to meet customer requirements (evenings or weekends)
• Age 21 or older
• Valid driver’s license and driving record that meets company standards

What we are looking for

We are looking for a motivated, flexible and enthusiastic individual to develop and manage an array of accounts.

As well as being passionate about AV technology, the candidate will be keen to reach an agreed sales target to reflect the specific role. Account Managers are responsible for building relationships with customers, both new and existing and using their knowledge to provide thorough and detailed consultations.

Who you are

You are hardworking and eager to both learn and share knowledge with others and you work well in a team. You enjoy going out to meet new people and your persuasive manner makes customers feel assured that they will get the best possible result. You feel confident working to targets and you strive to go far beyond them. You take pride in your work, manage your time efficiently and you challenge yourself to deliver the very best solutions.

You also have good spoken and written communication skills and present yourself professionally. You can identify potential opportunities and can pursue these in line with our tone of voice and branding guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, grow and manage a portfolio of accounts
• Achieving sales targets
• Maintain and develop customer relationships
• Be commercially astute
• Represent the company in the tone of our brand
• Maintain a good level of technical knowledge of the products we carry
• Support and work with other members of Hartford
• Clearly communicate the progress of monthly/quarterly initiatives to management
• Work closely with Sales support team
• Collaborate with sales team to identify and grow opportunities within territory
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

• Proven work experience in the IT or AV rental industry
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skill

JOB SUMMARY:

A Customer Service Rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls, working with account managers/operations, generating interest, qualifying prospects and closing sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interact with and support account manager’s customers including order processing and follow-ups
• Build sustainable relationships and trust with customers
• Understand customer needs and requirements
• Handle customer issues and provide solutions
• Quote and close provided web leads
• Research prospective customers and generate interest
• Route qualified opportunities to Account Managers
• Meet sales targets
• Follow-up on customer collections
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED

• At least 2 years proven customer sales support experience
• General AV/computer knowledge
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize and manage time effectively
• Experience working with CRM

JOB SUMMARY:

An Administrative Assistant will perform a range of administrative tasks in support of the sales, operations and management teams including but not limited to the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Represent Hartford in a positive and professional manner
• Work with all personnel in servicing customers and achieving company goals
• Manage rental contracts
• Complete and maintain various reports as assigned
• Assist with customer requests
• Conduct post-sale follow-ups
• Assist in collections
• Manage and track purchase requests
• Maintain accountability for multiple tasks simultaneously despite frequent interruption
• Comply with company policies and procedures
• Perform additional duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

• Any combination of education, experience and training equivalent to graduation from high school or a GED
• 1 year of administrative or customer service experience
• Good communication skills
• Experience working in a fast-paced, complex and dynamic environment
• Computer skills: MS-Office, Adobe Acrobat, MS-Outlook
• Positive Attitude, exemplary attendance and reliable team member